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MedGalore® Aesthetics & Wellness
Medically Guided Weight Loss, Hormone Therapy & Skin Care
Fayetteville, NC | Telehealth Across North Carolina + 7 other states

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Policy

HEALTHCARE DISCLAIMER: MedGalore Aesthetics and Wellness uses customized medical-grade pharmaceuticals to help meet your needs. Some of our treatments can be considered off-label. We Cannot Diagnose or treat Skin Cancers and Certain Suspicious Skin Moles or Lesions. All health optimization treatments are voluntary in nature and are not medically necessary unless otherwise stated elsewhere. The information, including but not limited to, text, graphics, images and other material contained on this website are for informational purposes only. The purpose of this website is to promote broad consumer understanding and knowledge of various health services. It is not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition or treatment and before undertaking a new health care regimen, and never disregard professional medical advice or delay in seeking it because of something you have read on this website.

TERMS: Welcome to the website of MedGalore Aesthetics & Wellness® (“MedGalore,” “we,” “our,” or “us”). By accessing or using this site or our services, you agree to these Terms and Conditions. If you do not agree, please do not use this website. 1. Medical Disclaimer This website provides general wellness and service-related information only. It is not a substitute for professional medical advice, diagnosis, or treatment. No provider-patient relationship is established by browsing this site or submitting a contact form. 2. Scope of Services We provide in-person and virtual services including: Medical weight management Hormone replacement therapy (HRT) Testosterone therapy Laser tattoo removal Skin and aesthetic procedures Wellness and energy support Services are provided only after a consultation and medical review. We reserve the right to decline or discontinue care if medically inappropriate. 3. Appointments & Cancellation Policy Appointments are reserved specifically for you. A $55 fee applies for no-shows or cancellations made with less than 48 hours’ notice. Late cancellations or missed visits will not be credited or rescheduled without payment. Repeated no-shows may result in suspension of care. 4. Payment Terms Payment is due at time of booking or service. We accept: Credit and debit cards HSA/FSA cards Select patient financing (where available) 5. Refund Policy MedGalore does not offer refunds on: Services rendered Monthly or quarterly subscriptions or memberships Medications, compounded items, or products ordered or shipped Missed or unused appointments By using this site or purchasing any product or service, you acknowledge that all sales are final and non-refundable. 6. Licensing & Service Availability Virtual services are only available to patients physically located in licensed states at the time of consultation. We are currently licensed to serve residents in: NC, NY, CA, FL, GA, IL, UT, and AZ We reserve the right to decline service if a patient is not in a licensed state at the time of care. 7. HIPAA & Data Privacy We follow HIPAA guidelines and take reasonable measures to protect your personal health information (PHI). Personal information collected through our forms is used only for medical care, communication, or administrative purposes. 8. Privacy Policy We encourage all users to review our Privacy Policy for detailed information about how we collect, use, and protect your personal information. 9. Website Content & Intellectual Property All content, branding, and visuals are the property of MedGalore Aesthetics & Wellness® and may not be copied, reproduced, or distributed without permission. We may update this website or these terms at any time without prior notice. 10. Limitation of Liability MedGalore shall not be held liable for any direct, indirect, or consequential damages arising from your use of this website or services. All procedures carry risks which are explained during the consultation process. 11. Governing Law These Terms are governed by the laws of the State of North Carolina. Any disputes must be resolved in courts located in North Carolina. 12. Contact Us MedGalore Aesthetics & Wellness® – Headquarters Mailing Address 📬 2304 Wingate Rd, Unit 49613 Cumberland, NC 28331 📞 919-446-1113 ✉️ support@medgalore.com

Refund & Cancellation Policy At MedGalore Aesthetics & Wellness, we are committed to providing exceptional care and services. Our refund and cancellation policy ensures fairness to both our clients and our business operations. 1. Prepaid Services & Deposits If a client pre-pays for a service but it has not been processed or shipped, they are eligible for a refund, minus a 25% administrative fee to cover processing costs. If a prepaid service is part of a package plan, refunds will be prorated based on the services already rendered. Any used portions will be charged at the full, non-discounted rate. No refunds will be issued once a service has been processed. 2. MedGalore Bank Payment Plan Clients using the MedGalore Bank Payment Plan can bank funds towards future services. Once enough funds have been saved, they may be used to pay for services in full. Cancellation Policy: Clients may cancel their MedGalore Bank Payment Plan at any time, subject to a $150 administrative fee. 3. Cancellations & No-Shows Cancellations with at least 48 hours' notice – No cancellation fee; rescheduling allowed. Cancellations with less than 48 hours' notice – Subject to a $55 cancellation fee (or a forfeit of one session for package plans). No-Shows – No refunds will be issued for missed appointments without prior notice. 4. Non-Refundable Services Once a service has been provided, it is non-refundable. This applies to all services, including but not limited to: Medical weight loss treatments Hormone replacement therapy (HRT & TRT) Skincare treatments Aesthetic procedures IV hydration therapy Peptide therapy Consultations, assessments, and diagnostic evaluations Any other wellness, medical, or aesthetic services offered by MedGalore 5. Products & Retail Sales Prescription medications, compounded treatments, and injectables are non-refundable once dispensed or administered. Medical-grade skincare products can be returned within 7 days of purchase, only if unopened and in original packaging. 6. Chargeback & Dispute Policy By purchasing services or products from MedGalore Aesthetics & Wellness, clients acknowledge and agree to this refund policy. MedGalore reserves the right to pursue legal action or report fraudulent chargebacks to collections as necessary. 7. CareCredit & Third-Party Payment Policies For purchases made through CareCredit, any refunds will be processed back to the original payment method and are subject to the financing provider’s policies. Refunds will not be issued for services already rendered under financing agreements. ​ We appreciate your understanding and cooperation in respecting these policies. Should you have any questions, please feel free to reach out before purchasing or booking services.

Shipping: Welcome to our Delivery Information section.  We believe in transparency and aim to provide a seamless delivery experience for our customers.

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Services

Weight Loss

HRT for Men and Women

Skin Care

​Tattoo Removal 

Service Areas: Fayetteville, NC

Telehealth services available across • Durham, NC • Raleigh, NC • Cary, NC • Chapel Hill, NC, AZ, CA, FL, GA, IL, NC, NY, UT .

We Accept All Major Credit Cards
HSA/FSA

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MedGalore Self Care Beauty Bank Savings Plan

HSA. FSA accepted
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CareCredit accepted

Contact Us

T: 919 446 1113

E: support@medgalore.com

FAYETTEVILLE (In-Person & Virtual)

3400 Walsh Pkwy 

Fayetteville, NC 28311​

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​SATELLITE offices (In Person & Virtual)

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DURHAM (Virtual)

6 Consultant Pl, Durham, NC 27707

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