FAQ

We offer skin care treatments as a series because lasting improvements in acne, pigmentation, texture, and aging take time. Series-based care allows for progressive correction, safer treatment pacing, and better long-term outcomes. While one-time treatments may feel good, structured care produces meaningful results.

HRT is medically supervised therapy designed to restore hormonal balance when clinically appropriate. It may help support: • Energy and stamina • Mood and mental clarity • Sleep quality • Metabolism and body composition • Libido and sexual wellness At MedGalore®, hormone care is lab-guided, personalized, and monitored for safety. Testosterone therapy is offered only where legally permitted.

Hormone replacement therapy (HRT) at MedGalore® is a medically supervised treatment designed to support hormonal balance when clinically appropriate. It can help with fatigue, low energy, weight resistance, mood changes, sleep disruption, perimenopause or menopause symptoms, and libido and sexual wellness. All HRT at MedGalore® is lab-guided and closely monitored.

Nutrition guidance is personalized and designed to support metabolism, inflammation reduction, and sustainability. Depending on your plan, this may include: • Anti-inflammatory nutrition guidance • Practical meal strategies • Behavioral support • Adjustments based on labs and response We do not use restrictive or one-size-fits-all diets.

MedGalore® medical weight loss stands out because we often identify missed contributors like hormonal imbalance, insulin resistance, inflammation, or stress response that other programs overlook. Our approach focuses on understanding why progress stalled and then correcting those issues to achieve lasting results.

All medical services, programs, and memberships are non-refundable once initiated. This includes consultations, lab reviews, prescriptions, and treatment plans. Products may only be eligible for return if unopened and approved under our retail policy. This ensures fairness, safety, and clinical integrity.

We follow HIPAA-compliant protocols and use secure, encrypted systems for scheduling, documentation, billing, and communication. Your personal and medical information is accessed only by authorized team members involved in your care.

Many of our patients initially relied on insurance-based care. After experiencing limited, one-size-fits-all approaches, they chose to invest in personalized medical care to prevent bigger health issues down the road. MedGalore® is a direct-care, clinician-led practice focused on personalized, outcome-driven medicine, without insurance limitations. We do not bill insurance, allowing us to provide longer visits, personalized care, and advanced services. HSA/FSA may be accepted for eligible services. Unlike insurance-based visits, we: • Spend more time per patient • Use deeper lab analysis • Customize plans instead of templates • Focus on long-term results, not rushed appointments This allows us to address root causes — not just symptoms. You may still use your insurance benefits at your preferred pharmacy for medications when available. If prior authorization is required, our team can assist with the process for a small administrative fee.

No, you don't need to commit to a long-term program upfront. Your journey begins with a New Patient Intake & Strategy Visit. After reviewing your labs and clinical information, we'll discuss your options and timelines. You can decide if ongoing care is right for you without any obligation beyond the initial phase.

Your initial visit includes: • Review of symptoms, medical history, and goals • Clinical discussion of contributing factors • Determination of appropriate lab testing • Clear explanation of next steps This visit establishes the foundation for safe, effective care.

Labs guide every recommendation. We use them to: • Identify metabolic, hormonal, or inflammatory contributors • Ensure safety before treatment • Personalize dosing and protocols • Track progress and adjust care appropriately Labs are never ordered “just because” — they are used intentionally.

Yes. We provide medically guided care for women and men, including weight management, hormone optimization, metabolic health, skin concerns, and sexual wellness. Treatment options vary by state and clinical appropriateness.

Results vary based on health history, consistency, and treatment plan. Many patients notice early improvements within weeks, with more meaningful changes occurring over several months. Our goal is long-term improvement, not temporary fixes.

MedGalore® Aesthetics & Wellness is a clinician-led medical and aesthetic practice offering medical weight loss, hormone replacement therapy (HRT), testosterone therapy (TRT), advanced skin care, body contouring, tattoo removal, and sexual wellness services. We provide in-person care in Fayetteville, North Carolina, with telehealth services available across NC, AZ, CA, FL, GA, IL, NY, and UT, based on licensing and clinical appropriateness.

MedGalore® differs from traditional med spas or insurance-based practices by focusing on medically guided care rather than cosmetic shortcuts. We use lab-driven decision-making instead of guesswork, offer personalized programs instead of templates, and provide ongoing clinical oversight rather than one-time visits. Our model is designed for patients seeking safe, structured, and sustainable results.

📍 In-Person Care: Fayetteville, NC 📍 Local Support: Cary • Raleigh • Durham 🌐 Telehealth States: NC, AZ, CA, FL, GA, IL, NY, UT

MedGalore® Aesthetics & Wellness operates as a self-pay medical practice, which allows us to focus on personalized care, longer visits, and clinical decision-making — not insurance restrictions. You are welcome to use your insurance at your preferred pharmacy for medications or labs when coverage is available. If prior authorization is required, we can assist for a small administrative fee. This model gives you greater flexibility, transparency, and control over your care — while still allowing you to use insurance benefits where they make sense.