Store Policy | MedGalore Aesthetics & Wellness
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STORE POLICY

Customer Care

At MedGalore Aesthetics & Wellness, we are dedicated to providing exceptional customer care and support. Our team is here to assist you with any questions or concerns about our services and products, ensuring you have a positive experience every step of the way. Whether you're inquiring about our advanced skincare treatments, weight loss solutions, or wellness services, we are committed to delivering personalized care and prompt responses to all your queries.

We believe in transparency and trust, which is why we’ve outlined our customer care policies in detail. You can reach out to us via phone, email, or through our website’s contact form, and we’ll be happy to help. Your satisfaction is our priority, and we’re here to ensure that your experience with MedGalore Aesthetics & Wellness exceeds your expectations.

Privacy & Safety

At MedGalore Aesthetics & Wellness, your privacy and safety are our top priorities. We are committed to protecting your personal information and ensuring a secure online experience.

Data Collection & Usage:
We collect personal information, such as your name, email address, and payment details, to process your orders and provide you with the best possible service. This information is used solely for fulfilling your requests, improving our services, and communicating important updates related to your purchase.

Payment Security:
To ensure the security of your payment information, we use trusted third-party banking and payment processors. These secure systems verify your payment details and protect your information from unauthorized access.

Data Protection:
We employ advanced security measures to safeguard your personal data from breaches or misuse. Our systems are regularly updated to maintain the highest level of protection.

Communication:
After a successful purchase, we may contact you via email or phone to confirm your order, provide updates, or offer customer support. You will only receive communications relevant to your purchase or our services.

Your trust is crucial to us, and we strive to maintain the highest standards of privacy and security. If you have any questions or concerns about our privacy practices, please don’t hesitate to contact us.

Wholesale Inquiries

Are you interested in offering MedGalore Aesthetics & Wellness products in your store? We welcome wholesale inquiries from retailers who are passionate about providing high-quality wellness and skincare solutions. Our product range includes innovative weight loss treatments, skincare products, and wellness solutions designed to enhance well-being and beauty.

How to Get Started:
To explore wholesale opportunities, please reach out to us with your store details and the products you’re interested in. We offer competitive pricing and flexible terms to support our retail partners. Our team will provide you with all the information you need, including product details, pricing, and ordering procedures.

Benefits of Partnering with Us:
By becoming a wholesale partner, you can offer your customers premium products backed by our commitment to quality and excellence. We provide comprehensive support to ensure a smooth and successful partnership.

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Science meets safety at MedGalore Aesthetics & Wellness®.

We invest in medical technologies to deliver powerful, results-driven treatments.

Our advanced systems are designed for skin tightening, fat treatments, collagen remodeling, tattoo removal, and skin renewal — all performed under the direction of a licensed medical provider.

MedGalore® isn’t just aesthetic care — it’s precision-based, medically guided treatment designed to create real change.​​​​

 

MedGalore Aesthetics & Wellness for medical weight loss, Semaglutide, Tirzepatide, hormone therapy, and skin care in NC

Booking Appointments in:
AZ, CA, FL, GA, IL, NC, NY, UT

Policy

HEALTHCARE DISCLAIMER: MedGalore Aesthetics and Wellness uses customized medical-grade pharmaceuticals to help meet your needs. We utilize FDA approved and Some of our treatments can be considered off-label use as in many medications have been used as off-label use for many centuries, therefore are not FDA approved for a particular indication. We want to make awareness and will require a signed consent prior to the pharmaceutical order being placed. We Cannot Diagnose or treat Skin Cancers and Certain Suspicious Skin Moles or Lesions. All health optimization treatments are voluntary in nature and are not medically necessary unless otherwise stated elsewhere. The information, including but not limited to, text, graphics, images and other material contained on this website are for informational purposes only. The purpose of this website is to promote broad consumer understanding and knowledge of various health services. It is not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition or treatment and before undertaking a new health care regimen, and never disregard professional medical advice or delay in seeking it because of something you have read on this website.

TERMS: Welcome to the website of MedGalore Aesthetics & Wellness® (“MedGalore,” “we,” “our,” or “us”). By accessing or using this site or our services, you agree to these Terms and Conditions. If you do not agree, please do not use this website. 1. Medical Disclaimer This website provides general wellness and service-related information only. It is not a substitute for professional medical advice, diagnosis, or treatment. No provider-patient relationship is established by browsing this site or submitting a contact form. 2. Scope of Services We provide in-person and virtual services including: Medical weight management Hormone replacement therapy (HRT) Testosterone therapy Laser tattoo removal Skin and aesthetic procedures Wellness and energy support Services are provided only after a consultation and medical review. We reserve the right to decline or discontinue care if medically inappropriate. 3. Appointments & Cancellation Policy Appointments are reserved specifically for you. A $55 fee applies for no-shows or cancellations made with less than 48 hours’ notice. Late cancellations or missed visits will not be credited or rescheduled without payment. Repeated no-shows may result in suspension of care. 4. Payment Terms Payment is due at time of booking or service. We accept: Credit and debit cards HSA/FSA cards Select patient financing (where available) 5. Refund Policy MedGalore does not offer refunds on: Services rendered Monthly or quarterly subscriptions or memberships Medications, compounded items, or products ordered or shipped Missed or unused appointments By using this site or purchasing any product or service, you acknowledge that all sales are final and non-refundable. 6. Licensing & Service Availability Virtual services are only available to patients physically located in licensed states at the time of consultation. We are currently licensed to serve residents in: NC, NY, CA, FL, GA, IL, UT, and AZ We reserve the right to decline service if a patient is not in a licensed state at the time of care. 7. HIPAA & Data Privacy We follow HIPAA guidelines and take reasonable measures to protect your personal health information (PHI). Personal information collected through our forms is used only for medical care, communication, or administrative purposes. 8. Privacy Policy We encourage all users to review our Privacy Policy for detailed information about how we collect, use, and protect your personal information. 9. Website Content & Intellectual Property All content, branding, and visuals are the property of MedGalore Aesthetics & Wellness® and may not be copied, reproduced, or distributed without permission. We may update this website or these terms at any time without prior notice. 10. Limitation of Liability MedGalore shall not be held liable for any direct, indirect, or consequential damages arising from your use of this website or services. All procedures carry risks which are explained during the consultation process. 11. Governing Law These Terms are governed by the laws of the State of North Carolina. Any disputes must be resolved in courts located in North Carolina. 12. Contact Us MedGalore Aesthetics & Wellness® – Headquarters Mailing Address 📬 2304 Wingate Rd, Unit 49613 Cumberland, NC 28331 📞 919-446-1113 ✉️ support@medgalore.com

Contact Us

T: 919-446-1113

E: support@medgalore.com

FAYETTEVILLE (In-Person & Virtual)

3400 Walsh Pkwy Suite 218  Fayetteville, NC 28311

​SATELLITE offices (In Person & Virtual)

DURHAM (Virtual)

6 Consultant Pl, Durham, NC 27707

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© 2025 MedGalore Aesthetics & Wellness. 

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